Thursday, December 17, 2009

FAQ

  1. How do you delivery to buyers?
    We usually deliver via Poslaju on the next working day after payment is received. On rare cases where an item is restocked, we may need to wait for the restocked item to reach us first before a delivery is made (you will be informed before hand in this case).

  2. How long will it take for my dress to arrive?
    Poslaju will usually take 1 working day to deliver in Penag Area, and up to 2 working days to other parts of West Malaysia. Add 1 working day to that to East Malaysia.

  3. Poslaju, wow, isn't that expensive?
    Not really. RM7 for 1 to 2 dresses for delivery within West Malaysia. RM9 for East Malaysia.

  4. Can COD be arranged?
    Yes, but only for purchases more than RM100 in total and in Penang Georgetown or Sungai Petani areas.

  5. How do we pay you?
    Payment can be made by online transfer or cash deposit to our Panel Bank account. Paypal is also accepted. For COD, you pay us cash of course.

  6. Can we request for return or exchange?
    Yes, you can. Please read our return policy.

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